BrazilExim Privacy Policy

Introduction

BrazilExim provides comprehensive Brazil import-export trade intelligence and data analytics services to businesses, researchers, and government entities worldwide. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our platform, services, and website. By accessing or using BrazilExim, you agree to the terms outlined in this policy.

Data We Collect

We collect various types of information to provide and improve our services:

• •Account Information: Name, email address, company name, job title, billing information, and contact details
• •Contact Form Submissions: Information you provide when contacting us for support or inquiries
• •Platform Usage Data: Pages visited, features used, search queries, time spent on platform, and interaction patterns
• •Trade Searches and Analytics: Your search history, saved reports, and analytics preferences
• •Cookies and Tracking Technologies: Browser type, IP address, device information, and session data

How We Use Your Data

Your information is used exclusively for legitimate business purposes:

• •Service Delivery: To provide and maintain trade intelligence services, analytics, and platform features
• •Customer Support: To respond to inquiries, troubleshoot issues, and provide technical assistance
• •Platform Improvement: To analyze usage patterns and improve features, analytics, and user experience
• •Billing and Subscriptions: To process payments, manage subscriptions, and send invoices
• •Legal Compliance: To comply with legal and regulatory obligations, enforce our terms, and protect our rights

Legal Basis for Processing

We process your personal data based on the following lawful grounds, aligned with GDPR (General Data Protection Regulation) and Brazil's LGPD (Lei Geral de Proteção de Dados):

• •Consent: You have given explicit consent for specific processing activities
• •Contractual Necessity: Processing is necessary to fulfill our service agreement with you
• •Legitimate Business Interests: Processing serves our legitimate interests while respecting your rights
• •Legal Obligations: Processing is required to comply with applicable laws and regulations

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience and gather analytics:

• •Authentication Cookies: To keep you logged in and maintain secure sessions
• •Preference Cookies: To remember your settings, language, and customization choices
• •Analytics Cookies: To understand how users interact with our platform and improve performance

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may limit platform functionality.

Data Sharing & Third Parties

We do not sell your personal data. We share information only with trusted third parties necessary for service delivery:

• •Hosting Providers: Secure cloud infrastructure partners for data storage and platform hosting
• •Analytics Tools: Services that help us understand platform usage and improve user experience
• •Payment Processors: Secure payment gateways for billing and subscription management

All third-party partners are bound by confidentiality and data protection agreements to safeguard your information.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• •Business Needs: To provide ongoing services and maintain your account
• •Legal Requirements: To comply with tax, accounting, and regulatory obligations
• •Dispute Resolution: To establish, exercise, or defend legal claims

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Your Rights

You have the following rights regarding your personal data:

• •Access: Request a copy of the personal data we hold about you
• •Correction: Request correction of inaccurate or incomplete data
• •Deletion: Request deletion of your personal data where applicable
• •Data Portability: Receive your data in a structured, machine-readable format
• •Objection or Restriction: Object to or restrict certain processing activities

To exercise these rights, please contact us using the information provided below.

Data Security

We implement industry-standard security measures to protect your personal data:

• •Encryption: Data is encrypted in transit (SSL/TLS) and at rest
• •Secure Infrastructure: Hosted on secure, compliant cloud platforms with regular backups
• •Restricted Access: Access to personal data is limited to authorized personnel only
• •Regular Monitoring: Continuous security monitoring and vulnerability assessments

While we strive to protect your data, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make significant changes, we will notify you by email or through a prominent notice on our platform. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically to stay informed about how we protect your information.